Frequently Asked Questions.

Monday - Friday: 8:30 AM to 6:00 PM. Saturday: 9:00 AM to 5:00 PM. Sunday: 11:00 AM to 3:00 PM.

Reserve online at any time -- no credit card required. Choose your unit size, pick your move-in date, and submit. We confirm by phone or email. You can also call (215) 569-0732 during business hours for same-day help.

No. All units are month-to-month with no long-term lease required. Pay only for the months you use and move out with standard notice.

You will need to come in on your first day to sign your rental agreement and get set up. After that you can manage your account and access your unit independently. We recommend arriving during business hours on your first visit.

A 5x5 fits a few large boxes and small items. A 5x10 fits a full dorm room or studio -- furniture, bike, and boxes. A 10x10 fits a full one-bedroom apartment. A 10x20 fits a two-bedroom apartment or significant business inventory. When in doubt, go one size up -- it's usually worth it. View all available units and live pricing at our Rent Now page.

Climate controlled storage maintains approximately 55-80 degrees Fahrenheit year-round. You need it for electronics, musical instruments, artwork, wine, documents, antiques, or anything sensitive to heat and humidity. For furniture, clothing, and general household items, standard storage is usually fine. Philadelphia summers reach 95 degrees, so consider climate control for anything valuable.

Prices vary by unit size and type. Standard storage units start around $103/month including tax. Climate controlled units are priced higher. See live pricing and availability at our Rent Now page.

Prices on our website include Philadelphia's 8% tax. The price you see is the price you pay -- no surprises at checkout.

We run periodic promotions. Call us at (215) 569-0732 or check our Rent Now page for current availability and any active specials.

Yes. Our 66,000 square foot facility has security cameras throughout, controlled access, and on-site staff during business hours. Each unit is secured with the tenant's own lock. We have been serving the Philadelphia community since the 1980s.

Yes. Each tenant provides their own lock for their unit. We sell locks on-site -- pick one up when you move in. We recommend a disc lock for maximum security.

Storage access is available during office hours: Monday-Friday 8:30 AM - 6:00 PM, Saturday 9:00 AM - 5:00 PM, Sunday 11:00 AM - 3:00 PM. If you need to discuss extended access options, call us at (215) 569-0732.

Yes. There is parking available at 2000 Hamilton Street inside the Rodin Place complex. Call us at (215) 569-0732 for current parking details and instructions.

Bring a valid government-issued photo ID and your payment method. If you reserved online we will already have your basic information. We recommend arriving with your lock -- we sell them on-site if you forget.

Yes. We sell boxes in multiple sizes, packing tape, bubble wrap, mattress bags, wardrobe boxes, and locks. No separate trip to a box store needed.

Yes. We have carts and dollies available on-site to help you move items into your unit. Ask at the front desk when you arrive.

Remove all of your belongings from your unit, remove your lock, and notify our office. We will process your move-out and confirm your end date. Please give us notice as early as possible so we can plan accordingly.

Yes. We accept packages from UPS, FedEx, USPS, and Amazon for storage tenants and mailbox rental customers. You will be notified when a package arrives and can pick it up during office hours.

Yes. Mailbox rental gives you a real street address at 2000 Hamilton St, Philadelphia PA 19130 -- not a PO Box. Available for personal and business use. We notify you when mail or packages arrive. Call (215) 569-0732 for current pricing.

Yes. We offer shipping services through major carriers. Convenient when combined with storage -- one trip handles both.

Yes. Fax and copy services are available at the facility during office hours.

Not allowed: hazardous materials, flammable liquids, explosives, perishable food, live animals, and anything illegal. Standard self-storage guidelines apply. Questions about a specific item? Call (215) 569-0732.

We do not offer outdoor vehicle storage. However, we have larger indoor units that may accommodate motorcycles and small vehicles. Call (215) 569-0732 to discuss your specific needs.

We recommend insuring your stored items. Your homeowner's or renter's insurance policy may already cover items in storage -- check with your insurer. Additional storage insurance is also available. Ask us for details when you move in.

We accept major credit cards and other standard payment methods. Ask at the front desk for current payment options or call (215) 569-0732.